Returns & Refunds

Last updated: August 26, 2026

30-Day Return Window

You may request a return within 30 days after the order is delivered. Contact us before sending any merchandise back.

Return Eligibility

Returned clothing must be unworn, unwashed, unused, free of odors or damage, and returned with original tags and packaging. Proof of purchase or the ARIG Menswear order number is required.

Non-Returnable Items

Items marked final sale, gift cards, merchandise returned after the return period, and items showing wear, washing, alteration, misuse, stains, odors, or customer-caused damage are not eligible for return.

How to Start a Return

Email info@arigmenswear.com with your order number, the item you wish to return, and the reason for the request. We will provide return instructions after reviewing eligibility. Returns sent without prior authorization may be delayed or refused.

Return Shipping

Customers are responsible for return shipping costs unless an item arrived damaged, defective, or different from the item ordered. Use a trackable shipping service and retain the receipt. Original shipping charges are non-refundable except when required by law or when the return results from our error.

Damaged or Incorrect Items

Contact us within 7 days of delivery and include your order number and clear photographs of the item and packaging. Do not discard the product or packaging until we complete our review.

Refunds

After an eligible return is received and inspected, we will notify you of the decision. Approved refunds are issued to the original payment method. Processing by banks and card providers commonly takes an additional 5–10 business days.

Exchanges and Cancellations

For a different size or item, contact us to review availability. Order cancellation requests must be made before the order enters processing; cancellation cannot be guaranteed after processing begins.

Contact

For return or refund assistance, email info@arigmenswear.com.